Our preferred vendor, Bowery Lighting offers refunds on unused merchandise excluding associated return fees. Return fees include:
- credit card transaction fees
- associated shipping charges
- restocking fees charged directly from manufacturers for return of product.
These fees may vary.
The following items may be returned:
- Products must be new, unused, unaltered (with no clipped wires).
- Contain all original product packaging and accessories.
- Must be packaged properly, in original packaging, and in salable condition.
- Products must have been received less than 20 days ago
The following types of items and orders do not qualify for returns:
- Orders over $2000 with multiple products
- Custom orders or product not on their website
- Orders with customized quotes or special discount items purchased with a promotional code
- Any expedited shipping cost
- Custom made orders
- Discontinued products
- Orders received over 20 days ago
- Individual products under $30.00
- Orders for bulbs
If you have any questions or concerns regarding the Bowery Lighting Co. return policy, please contact them, so they can be addressed.